Email
Question: How can I unsubscribe from your email mail list?
Click on the link below to read about our email policies. The page explains why we email, who we mail to, how you can choose how you want your email to be treated, and how to unsubscribe to our mailings.
Click here
Question: I got two identical emails from you. Why is this and how can I fix it?
This happens when a user enters him/herself into our database more than once. For instance, you might forget your password, so you just join up again. Now we have two copies of your data, and your email address is now in our system twice. So you will get two copies of any mailing. To fix this, just email us and we will delete one of the entries.
Newsletter
Question: I get more than one copy of your email newsletter sent to me. Why is this and how can I fix it?
This happens when a user enters him/herself into our database more than once. For instance, you might forget your password, so you just join up again. Now we have two copies of your data, and your email address is now in our system twice. So you will get two copies of any mailing. To fix this, just email us and we will delete one of the entries.
Question: I received your newsletter, but it was blank.
Either you did not wait long enough for the whole newsletter to display, or else your mail program does not support HTML formatting in email messages. Try again but wait twenty seconds or so to see if it loads properly.
Story Ideas
Question: I have an idea for a story. Who should I send it to?
You should contact Tim Harrison at
Linking to Our Site
Question: I want to link to your website. What should I do?
Feel free to include any links to our website. You can link to the home page, www.lhdepot.com, or most pages on the site. Be careful... some of our pages are dynamic, and may generate an error. So test the link before you publish it!
Copyright
Question: Can I reprint something from your site, or copy it onto my site?
You may link to our site. You may not, however, simply copy and reuse any text or graphics from our site. If you want to do so, you must contact for questions regarding copyright and permissions to reprint sections from the Digest section of the site..
Forums
Question: Can I post a commercial notice on your forums?
No, the forums are a free service provided by Lighthouse Depot to our membership. They are not intended for commercial use. Commercial notices will be deleted if posted.
Explorer Database
Question: I found an error on your Lighthouse Explorer Database. What should I do?
Contact our Explorer Editor,
Lighthouse Digest Magazine
Question: I found an error in a story in your online Lighthouse Digest magazine. What should I do?
Contact the editor,
Broken Graphic
Question: I found a broken link or graphic on the site. What do I do?
Contact the
Ordering online
Question: I can't find a product online but I know it is in the print catalog. How do I order it?
If it's in the print catalog, it SHOULD be online... but sometimes something gets missed. Try entering the product number or SKU (a five digit number you will find next to the product in the catalog) into our search form on the left hand side of the web page. If that doesnt find the product for you, send us an email to
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