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Welcome to the Lighthouse Depot®
FAQ (Frequently Asked Questions) Page!
Question: I didnt get a email verification of my order.
Answer: If you didn't receive a verification within 24 hours of your order, then an error has probably occured. Email us at support@lhdepot.com and let us know; we will research it and get back to you.
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Question: I got an error while trying to order. What do I do?
Answer: If you get an error message, always fill out the comment section, give us your email address, and press "Submit"... otherwise we won't be able to troubleshoot it for you.
Question: I can't find a product online but I know it is in the print catalog. How do I order it?
Answer: If it's in the print catalog, it SHOULD be online... but sometimes something gets missed. Try entering the product number or SKU (a five digit number you will find next to the product in the catalog) into our search form on the left hand side of the web page. If that doesnt find the product for you, send us an email to support@lhdepot.com
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